Amazon refuses to say when it will delete customers’ books from Kindles
July 21st, 2009
Even the Wall Street Journal can’t get a straight answer from the company, whose deletion policy remains a secret. Peter Kafka writes: I’ve repeatedly asked Amazon PR folks to mollify me, or at least spell out the circumstances in which they would delete a book again, and I haven’t gotten any response. So I’m fearing the worst: Amazon reserves the right to yank books out of your Kindle, but won’t tell you why or when until it happens. This month, Wired magazine ran an article telling people to pirate stuff, as a transgressive act to destroy the content cartel. This morning, The Consumerist offered nudge-nudge-wink-wink advice on “doing something illegal” should Amazon screw you again. Perhaps you’re the sort of person who despairs at what seems to be the normalization of theft. If so, you have to look no further than Amazon’s destruction of its own customers’ property to see why the public doesn’t give a damn about your opinion. What Book Will Amazon Delete Next? [WSJ]
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